Everything you wanted to ask.

No. Cash comes to you and UPI goes straight to your account. CloudMess only keeps the record; the money never passes through us.

Members do nothing on a normal day except scan before a meal. If they won’t eat tomorrow, they say so in the app that night. The member app is free on Google Play.

We set it up sitting with you. After that it’s one screen a day, like checking your messages.

With the printed QR, a member’s scan is saved on their phone and recorded when the network returns. The owner app needs internet.

Free during the pilot. When a price is set, we’ll tell you in advance, and you decide whether to continue.

No. Each mess’s data is separate. It isn’t just hidden in the app: the server itself refuses other messes.

They enter your 6-character mess code in the app, and their plan starts once you approve. Or you can add their number first, and then they don’t even need the code.

We install the owner app (it shows as “CM Owner” on your phone) during the setup visit, and create your account then. Send “Hii” on WhatsApp to book it.

Yes. Tiffin members don’t scan. Every night the next day’s tiffin list is built, leaving out those who said no, and you mark each tiffin packed and dispatched in the app. A dispatched tiffin counts as that member’s meal.

Twenty members still means the same accounts to keep. If anything, a small mess feels a single unpaid due more.

Other messes never see your mess’s data, and members can’t see each other’s phone numbers. The main database is in India, in Mumbai. We don’t sell data or use it for advertising. The details are in our Privacy Policy.

Android only for now, on phones from about 2018 onwards.

It doesn’t collect money: payments come straight to you. It doesn’t send SMS or WhatsApp alerts; notifications arrive in the app. There’s no iPhone app and no separate staff login. Better you hear it now than find out later.

Search for “CloudMess” on Google Play, or tap the Google Play button on this page. It’s free for members and runs on Android phones from about 2018 onwards.

Log in with your mobile number and the OTP, add your name and enter the 6-character mess code your owner gave you. Once the owner approves, you’re in. If the owner already added your number, you don’t even need the code.

Just tell the app that evening when you won’t eat tomorrow. How non-responders are counted is your mess’s choice, so ask your owner if you’re unsure. On a Flexible once-a-day plan there’s nothing to answer: just scan when you come.

Your owner can log the meal by hand, and it shows in your app.

Request leave in the app. Once the owner approves, your plan pauses. When you’re back, the owner switches it on again and days are added to your plan as per your mess’s rules.

No. When your mess marks a full day closed in the app, that day is added to your plan automatically.

If your mess has added a UPI ID, the app opens your UPI app and the money goes straight to the mess. When the owner records it, you get a receipt. CloudMess never handles the money.

Yes, if your mess offers parcels. Ask for one and use “Send to a friend”: your friend shows a code and collects it.

No. Other members can’t see your number, and we never sell data.

First open the old app once with internet on, so any scans you made offline are sent. Then, if Google Play can’t update it, uninstall that copy, install CloudMess from Google Play and log in with the same number. Your meals and payments are kept on the server.

CloudMess is for people aged 18 and over. If you’re under 18, please don’t create an account; ask your mess owner to keep your record outside CloudMess, for example in their register.

Use “Delete my account” in Profile & Settings, or follow the steps at cloudmess.in/delete-account. You don’t need to sign in, and it’s done within 30 days.