For members
Scan. Eat. Relax.
Meals taken, meals left and what you owe, all on your phone. On a normal day you just scan before you eat.
Free for members. On Android. For ages 18 and over.
Run a mess? The owner side is here
What do I do every day?
If you’re eating, almost nothing. At the counter, just this:
- 1
Open the app and tap “Scan to log meal”
- 2
Scan the QR at the counter
Your phone says “thank you” and the receipt appears.
- 3
Show the token on your receipt
The same token is on the owner’s list. Show it right away: the receipt is only valid for a short time.
Won’t eat tomorrow? Say so in the app this evening. It helps your mess cook the right amount.
What’s in the app
Your meals, your account, on your phone.
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A token receipt
Scan and a token number appears on your phone. The owner has the same number on their list, so there’s no doubt the meal was recorded.
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What’s left, every day
Meals left and days left. The number turns red when your plan is nearly over.
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Eating tomorrow?
Won’t eat? Say so in a few taps, and your mess can cook the right amount.
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Leave requests
Going home? Ask for leave in the app; days come back under your mess’s rules.
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Parcels
Running late? Ask for a parcel for today or tomorrow. You can cancel until the mess starts preparing it.
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Dues and UPI
See what you owe. If your mess has a UPI ID, pay the mess directly from your UPI app.
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Day-by-day history
Every day: eaten, missed, closed, days added. Your owner sees the same history.
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Mess closed? The day comes back
When your mess marks a full day closed in the app, that day is added to your plan automatically.
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A friend can collect
Use “Send to a friend”: your friend shows a code and collects it.
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Tiffin status
Tiffin members don’t scan: the app shows when their tiffin is packed and when it’s on its way.
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Menu and notices
Today’s, tomorrow’s and this week’s menu, plus notices from your mess.
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Reach your owner
If your mess has added a number, call or WhatsApp them from the app.
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Forgot your phone?
Your owner can log the meal by hand, and it shows in your app.
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Marathi, Hindi, English
Pick your language before you even log in.
How to join your mess
- 1
Install CloudMess from Google Play
- 2
Log in with your mobile number
Enter the 6-digit OTP from the SMS. There’s no password to remember. Never share your OTP or UPI PIN: CloudMess will never ask for them, or ask you to pay CloudMess.
- 3
Confirm you’re 18 or over and add your name
- 4
Enter your mess code
The 6-character code from your mess owner. Once they approve, your plan appears.
If your owner already added your number, you don’t need the code: log in and your mess is there.
The mess rules
- Scan the QR before your meal. No card will be punched.
- Not coming tomorrow? Say so in the app tonight.
- Your payment receipt is in the app. Do not search the register.
- Going home? Ask for leave in the app.
- If the mess declares a full day closed, that day is added to your plan automatically.
(Before you argue, kindly check the app.)
— The ManagementAccounts: CloudMess
Your mess isn’t on CloudMess yet?
Tell your mess owner. Send them a ready-made message on WhatsApp, and we’ll take it from there.
Questions from members
Where do I get the app?
Search for “CloudMess” on Google Play, or tap the Google Play button on this page. It’s free for members and runs on Android phones from about 2018 onwards.
How do I join my mess?
Log in with your mobile number and the OTP, add your name and enter the 6-character mess code your owner gave you. Once the owner approves, you’re in. If the owner already added your number, you don’t even need the code.
Do I have to answer the survey every day?
Just tell the app that evening when you won’t eat tomorrow. How non-responders are counted is your mess’s choice, so ask your owner if you’re unsure. On a Flexible once-a-day plan there’s nothing to answer: just scan when you come.
What if I forget my phone?
Your owner can log the meal by hand, and it shows in your app.
I’m going home for a few days. What about my plan?
Request leave in the app. Once the owner approves, your plan pauses. When you’re back, the owner switches it on again and days are added to your plan as per your mess’s rules.
Do I lose a day if the mess is closed?
No. When your mess marks a full day closed in the app, that day is added to your plan automatically.
Can I pay from the app?
If your mess has added a UPI ID, the app opens your UPI app and the money goes straight to the mess. When the owner records it, you get a receipt. CloudMess never handles the money.
Can a friend collect my parcel?
Yes, if your mess offers parcels. Ask for one and use “Send to a friend”: your friend shows a code and collects it.
Can other members see my number?
No. Other members can’t see your number, and we never sell data.
I installed the app from the website before. What now?
First open the old app once with internet on, so any scans you made offline are sent. Then, if Google Play can’t update it, uninstall that copy, install CloudMess from Google Play and log in with the same number. Your meals and payments are kept on the server.
I’m under 18.
CloudMess is for people aged 18 and over. If you’re under 18, please don’t create an account; ask your mess owner to keep your record outside CloudMess, for example in their register.
How do I delete my account?
Use “Delete my account” in Profile & Settings, or follow the steps at cloudmess.in/delete-account. You don’t need to sign in, and it’s done within 30 days.
Free for members. On Android. 18+.